Monday, March 24, 2008

Happy Zombie Jesus Day!

So, I'm a day late, but what do you expect from a Pagan? Sometimes we're kinda lazy.

So, Happy Belated Zombie Jesus Day to all my cool Christian friends. Happy Easter to all my stoogy republican Christian friends. And a very very belated happy Ostara to all my Pagan friends.

Now that I've addressed all three of you, let's move on.

I'm starting to hate the credit game. Well, I've never been particularly fond of it, but today it's really working my last nerve. I'm a good girl when it comes to this stuff, too. I'm not the shining example for using credit wisely, but for not having a job for so long and having four cards, I think I've done alright.

When you pay things online, and I can't emphasis this enough. Always, always always ALWAYS save your confirmation numbers. I didn't think it was a big deal until today. I'd scheduled a payment to post March 21. I did the scheduling on like, the 13th. So, I figured it had plenty of time to get into the system and post when do. Man, was I wrong. They called Sunday morning. Easter. Fucking. Sunday. At 9 o'clock. I was asleep, so obviously didn't answer the phone.

They called again, today. And I saw that it wasn't showing a number, which screams I owe someone money. I answered the phone. We went through the what card and account it was about, etc etc. When he said I hadn't made a payment was when I stopped him and let him know I scheduled it on the 13th to post on the due date. He said there was no record.

Really? Aw shucks. I was almost convinced you were calling to make sure my Easter was right nice.

So, he tells me to get the confirmation number, which I still have, and call back. The kicker is the zero key doesn't work on my phone. So I use my friends phone and go through the most fucked up automated system I've ever been exposed to. Ads. This thing has fucking ads in it. Is it not enough I pay way too much in interest on this card because it's for a department store, that you have to assault me with ads when I call?
But wait, it gets better.
The menu is damn near impossible to navigate. I could hear my account information in Spanish before I could talk to a live person. I went in circles with this thing, "No I don't care about the balance. I know the balance. I already scheduled the payment..." So I started mashing the zero key, which I was told years ago defaults you to an operator. which does work if you're not in a menu that's wanting numbers. So, it didn't work. Last thing I heard before I hung up was "To inform us of your payment of zero dollars on an account owing zero dollars..." *CLICK*

Fuck.

My friend's ex wife calls. That was pleasant. So I come home and try again. Apparently this place is only open until 8 EST. Which is 9 CST. Which was about thirty minutes before I started calling them.

I wish I could email them this, what I just wrote. To let them know how shitty their automated system is, mainly. I'm going to get right on that tomorrow afternoon.

1 mindless chatters:

Anonymous said...

tomorrow afternoon...*snicker snrrk*